Thanks for being a customer! I assure you it wasn't our intention, and I'm happy to get this extra charge resolved. Did you reach out to our support team to let them know? Read the Zapier blog for tips on productivity, automation, and growing your businessHire a Zapier Expert to help you improve processes and automate workflows.Get help with Zapier from our tutorials, FAQs, and troubleshooting articles.Ask questions, share your knowledge, and get inspired by other Zapier users.Share and collaborate on work with your team in Zapier.Manage multiple teams with advanced administrative controls in Zapier.In a matter of minutes and without a single line of code, Zapier Zapier's automation tools make it easy to connect OptinMonster and Shopify. **Update** I went in and found the extra payment and have issued a full refund for it. We’ll keep you informed on all the latest PieSync updates. and it also states Charge amount $49.00 every 30 days. But there's not 49$/month option.

I (Thomas, co-founder and president) have followed up with you personally with an attempt to get everything fixed. Your email address Vote now. Can never trust these guys-Update - No invoice either? I apologize that this slipped through the cracks!I am so sorry that this happened to you! Set up the OptinMonster trigger, and make magic happen automatically in Shopify.

and it also states Charge amount $49.00 every 30 days. I had to choose the one we had and update payment info directly from optinmonster site. Thank you! Vote now to put OptinMonster and Shopify at the top of our list. Otherwise it's a good app but one notorius thing happened: I added the app from shopify app store, and it does say 49$/month pricing.

I approved and even got an e-mail from shopify about optinmonster saying: You‘ve approved a recurring charge for an app with a 30 day free trial.
They were supposed to charged me $340 for the annual plan, and instead they made 2 charges on the account, 1 for $340 and another one for $588...found out about it 3 months later after auditing my transactions. Customer support is great too. It was a genuine processing error, and we could have handled it better.

OptinMonster.

Discover all our 231 apps We add a new app every week! 9. OptinMonster Email Popups App by Retyp, LLC for Shopify.

Very flexible in terms of features.

So either know that going in or don't use them at all. I think it also has some other great features besides exit intent. It looks like the emails from Shopify went to an inbox unrelated to support. And after many emails with their support about asking to be downgraded, I was told I needed to cancel my account, then start a new account by going to Optinmonster and do the integration from that end, choosing the startup rather than the top plan which is what you will be signed up for you choose this app from Shopify, and then you have rebuild all your live campaigns. popularity. You've got a screenshot of the refund, and I've given you a lifetime custom account as a way to apologize for how we handled this. !I really appreciate the review and vote of confidence for the team - thank you!!! I synced it to my Mailchimp account so all my leads flow into my email campaigns. And your team hasn't responded in more than 48 hours but you advertise priority support**12-17-2019 Update:** I've found your ticket from over the weekend and updated our reply. Please email us and ask for Thomas (I'm the co-founder and president) and I'll make sure to get it taken care of for you!Love this little app. It is a game changer in terms of lead generation.I'm so sorry you had a poor experience with this! With their easy to use templates, analytics and support, it is a must have app for any online business.And we plan to stay the #1 tool to grow your email list and boost sales. Sort by. I use this app to create email list popups, notifications, and slide-ins for related products.

It is well designed and simple to use.

STILL after 30 days without ANY warning or notification the 30 days trial ended and optinmonster stopped working. allows you to automatically send info between OptinMonster and Shopify. Again, so sorry this happened. By using our website, you agree to our The overall rating reflects the current state of the app.
OptinMonster is the No1 tool that I use to increase my email list & webinar attendees, which leads to thousands of dollars for me each month! You won't get any service from these guys. Pop-ups – $49/month.


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