If Turner is named to succeed Ballmer, the prospect of an even bigger role for the scorecard would send many Microsoft employees heading for the exits, a well-placed source told CRN. "However, former Microsoft employees, and some of Microsoft's top partners, told CRN that Turner's obsessive focus on metrics and cost cutting isn't helping the company keep pace with its rivals in the marketplace.One example is the "scorecard" system Turner brought with him from Walmart when he joined Microsoft. "Kevin is personally involved in deals with partners and customers every week," the spokesperson said, adding that Microsoft is unable to talk about the specifics of these engagements because of confidentiality agreements.Chief among the questions CRN wanted to ask Turner is how he and Microsoft believe channel partnerships should work in the scope of the company's ongoing transition to a devices and services focus. Microsoft COO Kevin Turner: The Man Who Would Not Be King. That said, I've never thought of him as a channel guy. Microsoft's net income has soared 78 percent from $12.25 billion when Turner joined the company in 2005 to $21.86 billion now. "Microsoft's top leadership "wants 'a software guy or gal' who can gain the respect of the engineering teams," the source told CRN. But his stay-focused-on-the-metrics style also has changed the company's culture -- and not always for the better. Jean-Philippe Courtois soll die Leitung von Global Sales, Marketing and Operations übernehmen, während sich Chris Capossela um das weltweite Marketing und das Consumer-Business kümmern wird. "A lot of customers still think that Office 2010 is the most current version," said the source.Turner has the biggest scope of duties at Microsoft of any executive besides Ballmer.
"Enterprise is truly the strength of our company, and our partners are a big reason for this success. "Unique industry intelligence, management strategies and forward-looking insight delivered bi-monthly.IT channel news with the solution provider perspective you know and trust sent to your inbox.Receive notification when applications open for lists and awards. "Microsoft has always been an organization that's at its best when it's being competed with. Turner's approach hasn't always played well in enterprise accounts, a source familiar with the matter told CRN. "You would have an exodus of salespeople if Kevin became CEO. There's no denying Turner has made Microsoft leaner and meaner. After that, he was CEO of Sam's Club, a $37 billion Walmart subsidiary.During his time as CIO, Turner became acquainted with the idea of "using IT as a competitive weapon," and he has applied this to Microsoft's operations, one source who knew him at the time told CRN.Microsoft had a spotty track record with internal infrastructure projects when Turner arrived. Turner has been Microsoft's highest-paid executive for the past three years, and in 2012 earned a total compensation packaged valued at $10.7 million.Turner oversees Microsoft's vast partner channel, and every year, he takes the stage at Microsoft's Worldwide Partner Conference to get partners fired up about the company's latest products. But Turner would walk into clients and say, 'No negotiation, take it or leave it.' At the same time Turner was driving the improved financial performance, Microsoft's headcount soared 63 percent to 99,130 employees, up from 61,000 employees when Turner joined.Turner is all about numbers, and discipline, and metrics, and constant evaluation.
Turner has been the highest-rated WPC speaker by partner attendees, besting even Ballmer, for the past five years, according to a Microsoft spokesperson.Microsoft spokespeople claim Turner spends much of his time meeting with partners around the world, listening to their concerns and helping to solve business issues.
"The question is which side wins: the partner-centric model or the hard-nosed vendor approach of Kevin Turner who grew up at Walmart? If they're not, Turner isn't afraid to replace them with ones that can do better. "They really do not want to accelerate the loss of talent there. He has visited partners in more than 25 countries and most major cities in the past 12 months, the spokesperson claimed.
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