Now, the debacle has been made even more uncertain, with parent company STA Travel Holding AG this week filing for insolvency. Many are still waiting thousands of dollars in refunds and accuse cash-strapped airlines of using them as piggy banks. DOT (Department of Transportation) and Federal Trade Commission,” Paul Hudson tells me.“However to date, the U.S government has only issued bland ‘enforcement guidance’ for blatantly unlawful no-refund policies for canceled flights. Some consumers have bought multiple tickets on "phantom flights", never scheduled to take off.

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"The problem now is without these travel agencies operating, Kiwis could have to fight for themselves to get refunds from the international operators.Sumner said the news was quite timely, with a collective of travel agencies, which have been lobbying for more financial support, meeting Tourism Minister Kelvin Davis, Finance Minister Grant Robertson and Minister of Commerce and Consumer Affairs Kris Faafoi on Monday. © Copyright Star Media Network 2019. While the parent company STA Travel Holding AG in Switzerland is affected, local day-to-day operations by STA Travel may continue around the world.

The coronavirus pandemic has prompted many U.S. travelers to rethink their travel or cancel it entirely, leaving airlines, cruises and hotels on the hook for refunds or travel credits. You can get a free refund if your plans have been affected by coronavirus (COVID-19). "They were both 33, and with Contiki tours only for those aged under 35 they doubted they would get the chance to redeem any credit.Communication with STA Travel had become "a bit of a joke", Stefanissin said.Phone calls and emails went unanswered, and he had to resort to regular social media posts to get their attention.Now with the parent company going under they feared they would never see their money. “This is basically like getting interest-free loans from customers.“After selling tickets at initial low prices to lure customers, Thousands of passengers have been forced to accept vouchers instead of cash refunds.

That has not stopped United selling tickets on several China passenger routes from the U.S. over past weeks.

That’s the case for dozens of Chinese students stuck in Shuo Fang, a 22-year-old student at the University of California, Davis, has had four flights cancelled since March.

Photo: Supplied via NZ Herald Some of my friends lost thousands of dollars to the airlines this way.” United Airlines check-in counters at Los Angeles International Airport (LAX). Even those who decide to cancel their flight plans for any reason during the Covid-19 pandemic.I have three decades of experience as a journalist, foreign correspondent and travel writer-photographer. United Airlines has All this suggests airlines are sitting on billions of dollars of passenger funds (as a Furthermore, Shuo believes many of those flights he and friends booked on were Shuo purchased all his tickets with United.

He’s still waiting to get home to Shanghai from San Francisco. It’s more important now than ever to keep Cantabrians connected.As our advertising has fallen during the pandemic, support from you our reader is crucial.You can help us continue to provide local news you can trust simply by becoming a supporter. Working for print, digital and radio outlets on four continents,I have three decades of experience as a journalist, foreign correspondent and travel writer-photographer. “When those flights are cancelled, airlines issue vouchers and give customers a hard time in getting the cash refunds they are entitled to,” he says. Despite Chinese travel restrictions limiting foreign airlines to one passenger flight a week from any specific country. Christchurch couple Caitlyn and Nik Stefanissin had been planning their dream trip for three years. I hold a degree in Professional Writing from Canberra University, an MA in European Journalism from the Université Robert Schuman Strasbourg, and am a member of the Society of American Travel Writers. All rights reserved. Learn more about how to cancel your ticket and request a refund.

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